A Better Way to Share Your BIM Content with Other Firms

Sharing is complicated. Ask my 4-year-old. Sharing BIM content can seem even more complicated.  

When working with other firms, the amount of control and access you want them to have over your BIM content can vary significantly.  

For some, you might feel comfortable passing over the reins.  

For others, you may want greater control over what others can add, update, or even delete. 

In this article, we show you how UNIFI makes it easy to share with other firms while still feeling in control of your content.  

Adding Users to Your UNIFI Account 

One way to share UNIFI content with other firms is by adding their users to your list of users. You would then be able to grant or limit their access by adjusting their permissions in UNIFI.   

This gives users access to UNIFI’s many features such as content requests, library permissions, and the pending/approval process for uploaded content. 

With this option, content must be approved before it can be added, thus giving you greater control over what gets added to your libraries. 

Sharing a UNIFI Library with Another UNIFI Customer 

If the firm that you are working with is also a UNIFI customer, then you could share your UNIFI library with them 

The companies that you share with also become Admins of the library you share. This means that they can further manage who has access on their side as well as manage content requests and uploads.  

Image Credit: Sony Pictures

You may also use the “Protect Library” feature to make this library only editable by each of your Company Admins. 

This can be a great option when acquiring another firm and its content because you can see the library as separate in the shared libraries section and still manage content from both sides. 

Share Content Using Private Channels 

If the firm that you are working with is a UNIFI customer, but you do not feel comfortable with sharing a library with them, then you could also create a private channel that includes your content. 

Private channels give users access to your content as only a consumer of the content, with no ability to make changes to your library. 

This might be ideal if your firm is going to control and administer all the content. For example, this can be useful for owners who work with the same content across multiple projects with multiple architects.

Sharing Content Using Public Channels

You could also share your content by creating a public channel. Content in this channel is accessible to all UNIFI users who subscribe to it. Many of our partners utilize this feature to allow them to share manufacturers’ content.

Just like it is with users of private channels, users of public channels can only be consumers of the content and cannot make changes to your library.


At UNIFI, we get that your sharing needs may vary based on the project, firm you are working with, and more. UNIFI can spare you the headaches and make it easy for you to control who has access to what.

Ready to start sharing better with others? Click here to get started and book your live demo today. 

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Why UNIFI Is Exhibiting At Autodesk University


          Autodesk University is your go-to event if you use any of Autodesk’s products. The conference is a yearly event that is considered to be a premier learning and networking destination for design and engineering professionals from all over the world. This year Autodesk University will host the conference in New Orleans, Louisiana, from September 27th to the 29th.  

When you attend Autodesk University, you have many options of what to do while you are attending. During the conference, you can stay up with new trends and technology from Autodesk, learn from leading product experts and professionals, and connect with industry peers, thought leaders, and Autodesk executives. You will always leave the conference at the end feeling accomplished as you have learned new things from the AU classes, have that face-to-face time with customers, prospectives, etc., and having the ability to travel and experience a new part of the world. You must register as soon as registration begins so you do not miss out on any exciting opportunities Autodesk University offers.   

The daily schedule for Autodesk University has almost limitless options to help keep you occupied during your time there. A sample schedule of your day-to-day activities at Autodesk University would be like this:  

6:30 am – 8 pm Onsite Check-In/Customer Service Desk Open   

10 am – 3:30 pm Expo Open   

11 am – 12 pm Industry Insights Keynote   

12 pm – 1:30 pm Networking Lunch   

5:30 pm – 7:30 pm Reception  

And then, on top of this schedule are the unlimited classes you can attend, where you can learn about subjects such as generative design: back to basics, automation thinking for civil engineers & BIM professionals, and drawing from experience: CAD management through a pandemic and back again. To learn more about these classes and others available, click on the provided link: Free Online Classes and Tutorials | Autodesk University

As you can see, Autodesk University has a lot to offer; that is why UNIFI Labs is not only attending but exhibiting at the conference. We attend this event every year as it provides endless knowledge from the best in the industry, the opportunity to network and share our vision for the BIM industry, and the chance to catch up with customers from around the world. In addition, having the ability to exhibit at Autodesk University also gives us an immense opportunity to let everyone in the industry know about our industry-leading BIM content management platform, which has over 40,000 international users. More specifically, showcasing the features of V3, which includes our stellar project analytics to our custom content request platform, and then giving everyone at Autodesk University a look into the future of UNIFI with our V4 platform that is currently in the process of being completed. To help with the exhibit, UNIFI will have part of the sales team, the marketing team, the customer success team, and the leadership team come together in New Orleans to ensure it will be a success.   

  Are you attending Autodesk University and interested in learning more about the most technologically advanced content management platform? Well, you can either stop by our booth, which is numbered AE460, any day during the event and have a chat with one of us. Or, if you would like to meet privately, you can set up a meeting by filling out this form. UNIFI Labs is excited about the event and hopes to see you there! 

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The Top Five Proactive BIM Habits

The Top Five Proactive BIM Habits 


We have previously discussed the worst BIM habits and how to prevent them as they can potentially harm your team’s speed, efficiency, and collaboration. We have now decided to discuss the best proactive BIM habits to have as a BIM Manager that will make your team as efficient as possible. With these excellent habits, you can improve your role as a BIM Manager, stay one step ahead of tasks and enhance your organization’s ability to complete projects quickly. 


Listed below are the top five proactive BIM habits to have as a BIM Manager: 

Be Proactive  

You must take ownership of your BIM tasks and projects. Taking pride in your organization, your team, and your work will be the starting point to all the other good BIM habits listed below. 

Begin With The End In Mind 

Understand where you want to go in your role, organization, and career path. Think of it in terms of planning and then working on the plan. Start small by holding meetings with a specific topic and relevance, such as a meeting about BIM training or support. Target your BIM discussion to maximize the value of having the right people together, take notes, and assign the right tasks to the right people. Then from there, go on to putting the next steps into action. 

Put First Things First 

You should manage your time, daily tasks, and BIM projects wisely. Some project management tools that could help are Slack, Monday, and Clickup or even a time management tool like Clockify.    

Think Win-Win And Synergize 

These two habits go together and have multiple meanings for BIM Managers. Think of “win-win” scenarios when you develop BIM standards and procedures (quality assurance) for your firm as well as the implementation (quality control) aspects. As you develop these BIM standards, think about the process you will employ to measure compliance with the standards. 

Sharpen The Saw 

Be sure to go above and beyond before being recognized with a promotion. Earn a promotion through your actions. Could you learn new BIM software like UNIFI’s industry-leading content management platform? Start by understanding how it could save your organization’s designers an hour per day per designer and save your organization thousands of dollars per year and then go on to pitch it to your upper management. Try your free trial today at https://unifilabs.com/getstartedwithunifi 


Incorporating these proactive BIM habits into your day will make you and your organization efficient, collaborative, and quick. If you want to continue making your company more efficient and speedier, give UNIFI a try. By implementing UNIFI, you can load and find content within seconds, making it a breeze for your designers. Contact us today to get more information. https://unifilabs.com/contact 

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Meet Our Leadership Team

Have you ever wondered who the people are in the pictures we’re posting on social media from quarterly leadership summits?

Look no further! It’s our present, knowledgeable, and reachable leadership team that wants to make a difference in the AECO industry by building a better now, and enabling a better future. They work daily to make UNIFI Labs the best platform possible and ensure every customer feels appreciated, heard, and journeyed with. What’s more, the leadership team does their best to make sure that every one of team UNIFI’s employees feels acknowledged and is on the right path to success towards their personal goals in addition to UNIFI’s broader business goals.

Elena Poot, one of UNIFI’s most tenured employees, says it perfectly, “The leadership team works here just like I do. We have different jobs, but we all work towards the same goals. First, they request our input and then acknowledge and act on it. I’ve worked at companies where the bosses hold themselves apart from the workers. At UNIFI, I feel like we’re all working together, rather than leadership giving orders and the rest of us just doing what we’re told.”

The leadership team at UNIFI consists of seven people, all leading their own departments, including the C Suite, Sales, Marketing, Customer Success, Product, and Engineering. The department leaders are Dwayne Miller, Virginia Senf, Dan Reid, Chris Porter, Laura Higley, Michelle Porter, and Tucker Cowie. Each leader uses their experience, dedication, and passion for UNIFI to make their department top tier. As you can see below, we go over each leadership team member in detail.

Dwayne Miller is the co-founder and CEO of UNIFI Labs, and as a former designer in the industry, he fully understands the problems of BIM content management. With his vision, passion, and confidence, he inspires the UNIFI team to keep working as hard as possible to “enable a better future by building a better now.”

Virginia Senf has been UNIFI’s essential leader and contributor for over five years. Her relentless drive and pursuit of going out of her way to make UNIFI good and the best has naturally progressed her to become our Chief Operations Officer (COO). As COO, Virginia oversees revenue operations and leads UNIFI’s Sales, Customer Success, and Marketing teams to ensure that UNIFI delivers on its commitment to journeying with its customers. With over ten years of experience, Virginia continues to grow and positively impact all areas of the business to benefit the entire organization.

Dan Reid is UNIFI’s technology guru, knowing everything possible about the technology needed to make UNIFI’s BIM content management the industry’s leading platform that it is. His role as Chief Technology Officer keeps him busy 24/7 as he oversees all the technology and development efforts around our products. In addition, Dan is dedicated to ensuring that UNIFI has top-notch security and is the most technologically advanced platform, making him the perfect fit for his role.

Chris Porter, also known as CP3, kills it in our sales department with his unique mix of confidence, reliability, deep integrity, and love of getting the party started at UNIFI. Being the Vice President of Growth, Chris leads the sales organization at UNIFI and is responsible for working with their customers to understand how UNIFI is the best for journeying with their organizations as they advance their content management adoption.

Laura Higley is a Master of Marketing with her communication skills, creativity, and a sharp eye for detail. As Vice President of Marketing, she ensures the content and campaigns from the marketing department are on point and ready for the sales team to use to obtain new customers. With her passion for marketing and keeping up with the latest industry trends, Laura is a true expert in her position.

Tucker Cowie is a product design genius having over ten years of experience to back him up. Tucker is the Vice President of Product Design, leading the department and its efforts to create a user-friendly platform with a top-tier design. UNIFI is glad to have a product designer like Tucker, who can make anything look ten times better once he and his team finish with it.

Michelle Porter is our VP of Customer Success and Sales Operations. She is an absolute superstar in the role, handling it with ease and precision. The role consists of being accountable for leading the charge of expanding our footprint within our customer base and maximizing revenue and profitability for UNIFI.

UNIFI’s dedicated leadership team is always hard at work, being primarily focused on their customers, and their experiences with UNIFI has driven nothing but positive results. As Virginia Senf, COO, states, “Our leadership team is the most customer-focused one I’ve been a part of, and I see the impact that has on our strategic decisions. Each executive makes time to engage with customers directly every week, ensuring that our customers aren’t an abstraction to us; instead, they’re at the heart of everything we do.” With the customer always on the leadership team’s minds, UNIFI has become “better” every year. They have gone above and beyond their sales goals and have become the 2nd most downloaded app in the Autodesk store.

Are you interested in learning more about UNIFI’s customer-centric leadership team and the industry’s most technologically advanced BIM content management platform? Go to Contact – UNIFI (unifilabs.com) to contact us today.

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How to Use Container Files Like a Pro 


BIM managers never want finding content to feel like playing 52-card pickup. They don’t want content scattered with everyone wondering if they are using what they are supposed to be using for a particular project. Instead, they want content to be organized and easy for team members to access.  

One method for organizing content is by using container files. These container files allow firms to store system families that Revit doesn’t allow you to save as individual files (for example, fill patterns, drafting views, schedules, system types, etc.).   

In this article, we will explore some of the benefits and drawbacks of using container files and will share our BIM experts’ recommendations for efficient content management. 

What is a Container File? 

A container file works as a centralized location for your team to store system families (you may have also heard of it referred to as a “warehouse file” or a “source file”).   

These container files are different from a template file. You might utilize a template file for a new project, but you can think of a container file as a file that’s holding content that you would use for a specific type of project. For example, a container file for Schools could hold school-specific content such as walls, ceilings, stairs, etc. 

Some items that work well in container files include: 

• System types 

•Drafting views  



•Fill patterns 

By storing this content in a container file, you can ensure that users are always using the most updated content associated with that project type. 

One Time-Consuming Drawback of Container Files…And A Solution 

One of the drawbacks of using a container file is that you must constantly open each container file to see which system families are available. 

But we recommend a more efficient method for using container files. 

You can use UNIFI’s content management platform to export the items from your Revit container file and import them into UNIFI where it is easier for team members to find and insert into their projects. An easy-to-access button will appear in Revit (for UNIFI users) that lets them export content in minutes.

Exporting these container file contents to UNIFI also helps you to manage changes across types quickly and efficiently.  You can easily track edits that are made in the Notes section, thus giving your team a clear history of what changes have been made.

How Exporting a Container File to UNIFI Makes Content Easier to Find

Another drawback of using a container file is that content may not be as easy for team members to find.

But if you export your container file content to UNIFI, you could create saved searches that allow your team members to find what they are looking for in seconds.

To sum it all up, container files save time by allowing you to store system families in one centralized, searchable location. Exporting container files to UNIFI’s content management platform makes it easy for your team to access that content in seconds. Want to learn more about how to streamline your BIM management process using UNIFI? Click here to get started and book your live demo today. 

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How To Get Upper Management To Buy In On Your BIM Events

How To Get Upper Management To Buy In On Your BIM Events

As our previous event blog stated, in-person events are back and better than ever! The value you gain attending an event if you are a BIM Manager or Designer is endless. From the knowledge you gain to the face-to-face action you get with clients, vendors, and even the competition, you cannot go wrong with attending BIM events or conferences. But with the fun of events comes the tedious planning before you attend the event, more explicitly creating a budget for it and getting the approval to take time off for it.   

To go along with the theme of events from last week’s blog, we will cover what is essential in event budgeting, how to create your budget, and how to get your boss’s approval of the budget and time off needed to attend it. Even though planning a budget for you to attend a BIM event as a BIM Manager or Designer is not a fun aspect of event planning, it is easily one of its most critical parts. It would be best if you had a thorough understanding of where every dollar spent is going and make sure you add in the potential of overspending. Even after creating the budget, tracking where every penny is going is crucial to your ROI from the event and managing the total cost. But even more important is getting your boss’s approval to attend the event and approve your budget.    

There are a lot of essential aspects that go into creating a successful BIM event attendance budget. Some of the logistics you must look at when making your budget include:  

•Your company’s size 

• Event attendance goal 

•Scope of the event  


• Looking at previously attended events and their success and funding 

From there, you can continue doing your research and create a well-thought-out budget.    

Once you have established the price range of your budget, you can go on to the next step, officially creating it. The first step is using an excel sheet or event planning software and making an organized event budget template. You can even use the template we created, if you fill out the form below. Then, you start filling it out with a list of needs for your event. On average, these are the items that you need to research when making your budget: travel, hotel costs, food, labor, marketing, and swag. When you are going through this list and researching the pricing, make sure you are finding options that are good quality but, at the same time, not too pricey. An excellent way to get the best price is always to call and see if they have any promotions or specials. Finally, after conducting all your research on pricing, you add the top candidates for each item on the excel sheet and ensure to include any information or links you have for each one.    

After completing the budget, you go on to the next challenge: creating a list of reasons why you should attend. Especially as a BIM Manager or Designer, you are extremely busy, making it hard for upper management to approve the time off needed to attend an event. But what you gain from attending events is crucial to growing within your role and the company. The top reasons you should attend an event are networking, building brand awareness for your firm, learning about new industry trends, and helping motivate you to become a better Designer or BIM Manager.    

Now that you have found all the information needed for your budget and come up with a list of reasons why you must attend, you go on to the scary part… getting approval from upper management. Even though it is frightening to go up to your boss and ask for a large sum of money and time off from your day-to-day tasks, at the end of the day, if you have been thorough with your research and know what is necessary and not necessary for your event as well as understanding why you must attend, it should be easy. Here are a couple of tips when going over the budget:   

– You let them know why each item is vital to the event.   

– You have multiple options with different prices for them to look over, as they may find some things more important and splurge on them. Then you need to EMPHASIZE why this BIM event is essential to attend and have a booth at and how it will bring value to your organization.   

– Anticipate that questions will be asked, and make sure that you are knowledgeable about your budget and can answer any questions that come your way.   

– When you are organized and proactive and set concrete goals for your BIM event attendance budget, it will be significantly easier to approve your funding.    

It may seem like a lot of work to carry out a budget plan, create a list of why you need to attend, and get upper management’s approval. But it will be easier if you take your time making it and have confidence. And once it is approved, do not drop the ball; continue your hard work until the event has finished!    

Would you like to stay involved with team UNIFI and even get the chance to meet us at upcoming events! Here are the subsequent two events that UNIFI will be attending. First, we will be at Autodesk University in New Orleans, LA, from September 27th-29th to learn from the best in the business, with thought leaders and innovators in each industry sharing experience, insight, and vision. Then the BIM Coordinators Summit in Ireland on September 8th to see UNIFI’s Virginia Senf speak on “How to increase your influence and technology budget by talking to management in their language.”

Need help budgeting your events? Access our budget template by filling out the form below! Better yet, are you interested in UNIFI? Follow the link to start your free trial! Get Started with UNIFI – UNIFI (unifilabs.com) 

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Breaking Bad…BIM Habits Webinar Recap

Breaking Bad…BIM Habits Webinar Recap

UNIFI Labs is the industry leader not only for their BIM content management platform but for the number of attendees they get for each webinar they host.   

The most recent webinar on July 26th covered bad BIM habits and how they can affect your team’s efficiency, velocity, and collaboration. UNIFI had chosen this topic because many designers do not realize they have these BIM problems within their organization. Therefore, it is best to solve them immediately or before they occur.   

They had UNIFI’s own Karen Pierce, and Adam Simmons create a presentation going over the top 6 bad BIM habits, then discussed the solutions for these problems.  

The top bad BIM habits the audience learned about were:  

Treating Revit Like AutoCad – Revit is a brilliant program; it is data rich and can schedule almost everything. With that in mind, many people will still insist on writing the information manually, tagging things with a text note, etc., which creates extra work that does not need to be completed. The solution to the problem is to take full advantage of BIM. Make sure you use Revit’s tools rather than writing the data manually.  

Improper Modeling Techniques In Place Families – In-place families are executed within the project and can reference the existing elements. They are generally used to represent elements unique to a specific project. That being said, many still find it challenging to decide when to use an in-place family.  

 You should avoid using an In-Place Family if:   

 -You use it more than once (even if it is just twice)   

 -You can reuse it with a few parameters   

 -You need to schedule something more than “1 unit.”  

 If the list above does not apply, do not be afraid to make the extra click and make it into a family. You should directly model in context to the model and create system category content with modeling tools while creating your family.   

View Specific Element Overrides – Applying overrides by element should be used only sparingly and as a last resource. When changing the appearance of elements, it should only be when all other options are not available or not worth the time to set up. To avoid this bad BIM habit, make sure you take the time to know how to edit visibility and ALWAYS use temporary hide, not permanent.  

 Not Using View Templates – This biggest issue we see with Revit users, even though they use view templates, is that they change the settings of a template defined by the BIM coordinator. Did you know that the setting change is effective on the view you are working with and on all the views to which this template is assigned? If you forget to restore the changed settings, all views assigned to this template will be modified according to your changes without being approved by the BIM Manager. A way to solve this problem is always to use a temporary view template.  

Duplicating Family Types And Not Naming Properly – Everyone has all seen the term “Naming Convention” used in relation to BIM, and everyone has also all seen people talking about what one is, but when it comes down to the “Why,” it goes relatively quiet. And the “why” is something that gets asked a lot. Not naming family types or families properly leads to the user’s inability to find the content and not understanding it. You must follow project standards, differentiators, and descriptions to ensure you do not have this bad BIM habit.  

Not Paying Attention To Model Or Content Health – The two main issues with not paying attention to model health or content health are the issues that come with CAD links and imports and issues ignoring Revit warnings. Warnings protect the integrity of the model and your data. Not all warnings affect performance; less serious ones are only there to inform the user. When confronted with thousands of warnings in a file, you need a timely resolution strategy. This is why UNIFI’s project analytics is the perfect solution; it gives you the necessary visibility to detect and correct model issues before they cause significant problems.  

To learn why these bad BIM habits are the worst and to go into more detail about them, you must access the recording of the “Breaking Bad…BIM Habits” webinar in the form below. UNIFI Labs hopes you enjoy the webinar and pat yourself on the back for getting ahead of bad BIM habits; you’re one step closer to making your organization the best you can be. The next step would be implementing UNIFI Labs, the industry-leading content management platform that can save each of your designers an hour a day and save your firm thousands of dollars annually. Start your free trial today at Get Started with UNIFI – UNIFI (unifilabs.com). 

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Employee Spotlight: Chris Porter

Employee Spotlight: Chris Porter

As any UNIFI team member will tell you, Chris is always the one to get the music playing and the party started at UNIFI. As our VP of Growth, Chris leads our sales organization at UNIFI and is responsible for working with our customers to understand how UNIFI can best be journeying with their organizations as they advance their content management adoption. He consistently comes up with creative ideas to grow UNIFI’s footprint in the building industry, all while serving as a mentor and coach to his team and the broader organization. His unique mix of confidence, reliability, and deep integrity have made him an integral leader at UNIFI and a trusted partner to our customers.   

We sat down with Chris to get his view on what it’s like to work at UNIFI and to understand his journey with the company since he started at UNIFI over three years ago. Continue to read below to see our interview with Chris! 

➊ What is your current position at UNIFI? 

VP of Growth. I work with our current customers on their renewals to understand how we can keep them on longer and improve our journey through the product and in our relationship. I also work with our new sales team on how we can establish more trust with the industry and space through our intent and credibility in the space. 

➋ What has your experience been with our company culture? 

Being at UNIFI for over 3 years, I love how authentic and passionate the team is to create a great environment in the BIM space. 

➌ What are some things you have noticed about our leadership team? 

Our leadership team cares. They want to make a difference in the industry by building a better today to enable a better tomorrow. I’m impressed with their mentality of going the extra mile and doing whatever it takes to improve. 

➍ What parts of our mission do you connect with? 

I connect with building a better now. One of my key goals in my role is to establish trust. I believe that trust is an equation that is built through intent and credibility. As we build a better now, we achieve that trust by showing we do what we say we’ll do; that we listen to our customers. 

➎ What has been your biggest accomplishments on our team? 

Assembling a team that is hardworking and trustworthy with ownership and accountability.  

➏ Which benefits are your favorite and why? 

I love the freedom to own my role, expand it and pass that on to the other members of my team. I also enjoy the health benefits for me and my family. Not worrying about that bill is a comforting feeling. 

➐ Before working here, what was an exciting job you had? 

I’ve been grateful to work in both the fintech space as well as the marketing automation space. I learned from great leaders in both spaces and am grateful for the lessons taught in both industries from great people. 

➑ What drew you to UNIFI originally? And how has UNIFI changed since? 

Our COO, Virginia, and CEO, Dwayne Miller, are amazing people. I was so impressed with their authenticity and integrity. They helped me feel that the only limits to our growth as a team would be the limits I place myself. What tremendous confidence they gave me from an early stage. I remember feeling like I was thrown into the deep end, but with the ability to not only survive but thrive. UNIFI has worked to become more interconnected with other platforms in the BIM space through our APIs and building integrations within the product. I’m excited for the next phase in the coming months that will unify some of our more legacy technology with the new and requested functionality our customers have helped us prioritize.  

➒ List a couple of fun facts about you! 

I’m a girldad who is blessed to raise 3 feisty daughters with my best friend and wife! I speak Hungarian and lived in various cities of Hungary for 2 years. I love to quote movies and I love sports. I’m an unapologetic Bay Area sports fan #faithfultothebay. 

“Chris has had an extraordinary impact on our organization since joining UNIFI, both in terms of his influence on revenue growth and team culture. Chris is one of the most gifted sales professionals I’ve had the pleasure of working with during my career, and his passion for journeying with our customers has enabled us to greatly expand our reach in the industry.  His leadership internally has been perhaps even more meaningful, as an ‘Extreme Ownership’ enthusiast and skilled negotiator, Chris is looked up to as a trusted coach across the organization and sets the tone for accountability in everything we do. His movie quotes and impressions aren’t too shabby either!” 

We are more than grateful to have employees like Chris on team UNIFI. Want to learn more about the great team members that make UNIFI, the industry leading BIM content management platform, happen and the latest news about UNIFI. Just Subscribe to our blog by filling out the form below!  

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The Top BIM Events To Attend in 2022

In-person events are starting to make a comeback and our team is thrilled to finally see our amazing customers and others in our industry face to face. The value you can gain from events is limitless. First off, the knowledge you gain from attending them is irreplaceable. Then, there is nothing better than meeting with colleagues, vendors, and even the competition in person and getting that quality time with them to make that personal connection. Lastly, you get to switch up your daily routine and have the privilege to travel to a new place.  

Since the beginning of the year, we have been making a list and checking it twice 😉 on which BIM events are a must to attend. UNIFI Labs has been attending and speaking at events for years, so we know that every event has something different to offer. Want lots of classes or speakers? Go to Autodesk University. Prefer a smaller event? Check out BILT. Want a mix of technology and industry news? AIBD is perfect for you.  

To help make it even easier for you, we have created a list of the top events to attend this year and which ones we are attending as well. Below you will find the list of the top ten BIM events to take part in:  

➊ AIBD Design and Build Conference, Houston, TX, February 24th-25th – https://aibd.org/  

➋ BILT Europe, Spain, May 3rd-5th – https://www.dbei.org/  

➌ Digital Construction Week, London, May 18th-19th – Digital Construction Week | Innovation in the Built Environment  

➍ BILT, Anaheim, CA, June 14th-16th –https://www.dbei.org  

➎ Built Worlds US Summit, Chicago, IL, September 7th-8th  2022 Americas Summit – BuiltWorlds  

➏ BIM Coordinators Summit, Ireland, September 8th – HOME | BIMCoordinatorSummit  

➐ Autodesk University, New Orleans, LA, September 27th-29th – AU 2022 Overview | Autodesk University  

➑ International Conference on Engineering, Project, and Production Management, Greece, October 12th-14th – 12th EPPM International Conference, 12-14 Oct 2022, Athens, Greece (view.gr)  

➒ BIMEXPO, Spain, November 11th-15th – BIMExpo 2022 | Trade Fair Leader in BIM Knowledge and Solutions (ifema.es)  

➓ BIM World, Germany, November 22nd-23rd – BIM World MUNICH – The Leading BIM Networking Platform (bim-world.de)  

UNIFI Labs will not only be attending multiple events this year, but our COO, Virginia Senf, will be speaking at the BIM Coordinators Summit in September! Here is some detailed information on the events that UNIFI is attending and why they chose to join them:

 Autodesk University is the premier learning destination for Autodesk customers, bringing together design and engineering professionals from around the world. At the event, they have classes, case studies, and lectures with product experts and thought leaders. The team at UNIFI chooses to attend and have a booth at this event because you will learn from the best in the business, with thought leaders and innovators in each industry sharing experience, insight, and vision. Plus, it allows us to network with AECO organizations and catch up with customers who are also attending. To learn more information about Autodesk University, click on this link. https://www.autodesk.com/autodesk-university/  

The BIM Coordinators Summit is a celebration of the Architecture, Engineering, and Construction industries and the brilliant minds that are the driving force behind them. You will gain an in-depth knowledge of how efficient information workflows can help you. UNIFI’s own Virginia Senf will be speaking at this event, speaking on “How to increase your influence and technology budget by talking to management in their language.” This talk will go into detail on how to get your management team excited about investing in the tools you need to do your best job while growing your internal influence in the process. Speaking at this event is a huge accomplishment for UNIFI labs and is necessary to attend to not only support Virginia but learn from the other speakers too. For more information about the BIM, Coordinators Summit follow this link. https://www.bimcoordinatorsummit.net/  

BILT, which is also part of Digital Built Week is a BIM event that UNIFI just attended. Designed to cater to the needs of those who design, build, operate, and maintain our built environment. This event is geared towards professionals in the industry and is dedicated to improving how they all work together in the industry. There are numerous events at BILT and during the entire Digital Built Week. UNIFI Labs has chosen to attend this event to network with other organizations in the industry and learn more about the industry in the lectures they have at the conferences. If you are interested in learning more about BILT, click on the link. https://www.dbei.org/  

UNIFI Labs hopes to see you at these events and encourages you to come up to us and say hi. Don’t hesitate to reach out ahead of time to set up a meeting with us. Not attending? You can set up a virtual meeting with us to learn more about UNIFI Labs, the industry-leading content management platform, and how we can help your organization. Just fill out the form below to set up a meeting.  

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A Day In The Life Of A Customer Success Director

 Are you amazed at our customer’s onboarding experience being 9.8/10 across 40,000+ global users? Have you ever wondered how we were able to achieve that? Well, we can happily blame our Customer Success team! We decided to start our Customer Success team to journey with our customers as we know firsthand how difficult it is to adopt new tools amidst a highly fast-paced industry effectively. Our Customer Success team lives and breathes doing whatever possible to help our customers gain the necessary knowledge of our platform, gets all their questions answered about adoption and beyond, and troubleshoots any issues as they arise.

One of the key players on the Customer Success team is our Customer Success Director, Scott Shiple. Scott and the Customer Success team are responsible for being strategic and supportive to the customer. In this blog, we will go through the day-to-day of UNIFI’s Customer Success Director to see how he makes the magic happen.

From the time a prospect considers UNIFI, the customer success team participates in the demo. Once they officially become customers, they start their onboarding journey with the CS team, which goes into the support phase. Rather than functioning as a customer support agent, Customer Success Directors form a direct relationship with customers and provide them with timely value propositions. This helps customers grow and achieve their goals within BIM and as a broader business; UNIFI’s Customer Success Director Scott Shiple states, “Luckily, the Customer Success is an industry full of bright and diverse individuals with a wide array of skillsets and backgrounds, this meaning you do not need to specialize in anything. If you enjoy tech, problem-solving, and helping others, I would consider it seriously.” There are some crucial skills to be considered “the ideal Customer Success Director,” though. This skill set includes allowing yourself to be adaptable, enjoy problem-solving, thinking creatively, communicating effectively, vast organization, and genuine empathy. Our team uses this skill set to work with our customers, ensuring their happiness throughout all stages of the buying process and after.

What many love about the Customer Success Director role is the day-to-day tasks that vary, making each day different from the next. One task that never changes is ensuring the customer stays happy and knowledgeable about the UNIFI platform, which our customers at UNIFI can back up. As Steinberg Hart stated, “Thanks to their team of customer success superstars, implementing UNIFI was smooth and effortless.” Other critical daily tasks our team handles are a mix of running Kickoff Calls, onboarding new customers, working through strategy, retraining long-term customers, having QBRs, or developing customer resources; every day brings a new task and back-to-back calls that are rarely the same. Scott Shiple, our CS Manager, states that his favorite part of the role is “working with the many roles Customer Success opens you to. Working across departments with other colleagues while understanding customers’ goals when they initially purchased software, then seeing those goals be met is what’s most satisfying.” With all the different responsibilities, every day in the life of a Customer Success Director is unique at UNIFI.

A notable example of this is how UNIFI Labs and their customers have received so much help and support from the customer success team; as Binnies has stated, “UNIFI was the clear content management choice for ease of inserting into Revit, versioning, and best in class Customer Success team.” and Coral Homes stating as well, “UNIFI is the best content management system for both functionality and customer support.” We have many other happy customers due to our customer success team; Scott Shiple, CS Manager, states how we obtain that, “Our goal here at UNIFI is to help every customer, both new and established. Through a very in-depth onboarding process, we’re there for the customer every step of the way to ensure both short-term and long-term goals are understood and met. I’m happy to say the customer’s journey at UNIFI doesn’t stop once onboarding is completed either; we continue to meet with customers quarterly for business reviews, retraining, and strategy calls.”

As you can see, being a Customer Success Manager is a lot of work but most definitely worth it, as you get to be the reason why a customer smiles at the end of any meeting or phone call with your organization. Interested in reading more stories about how our customer success team has created some delighted customers? Just click on the link and read away! Testimonials – UNIFI (unifilabs.com)

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